Commuters Furious With MBTA Over Delays Due To Cold, Other Factors
BOSTON (CBS) – The first bitter cold day of the winter left some MBTA commuters with a bitter taste Wednesday morning.
Several trains were hit with long delays because of mechanical failure in the single-digit temperatures, among other factors.
“This morning, there were two gate failures (in Franklin & Weymouth), a CSX signal failure on the Worcester line (outside control of MBTA/MBCR), a mechanical failure on the Attleboro/Providence line (Train 801), and an air hose problem on a Fitchburg train (Train 410),” said Scott Farmelant, a spokesman for MBCR.
Despite the delays, Farmelant said trains were on time 87.5% of the time during the Wednesday morning commute.
The T, though, was inundated with complaints on Twitter Wednesday morning.
Thank you, MBTA for stranding me outside on the Wollaston platform in the EFFING cold. Now I have to go all the way back to drive in to work—
Candice Springer (@EWJT) January 04, 2012
Two empty, broken down trains we will be pushing in. 1000+ frozen, frustrated people cramming into this one. MBTA Red Line. Good times.—
Tanya K. (@VegGoddess) January 04, 2012
A year ago, the MBTA took a massive public relations hit for similar failures when bitter cold had a major impact on the air brakes of several trains.
It should be noted that in December 2011, the Massachusetts Bay Commuter Railroad posted its best single-month of performance since June of 2009 with an on time percentage of 92.8%.
Were you affected by the delays? Comment below with your story!