Keller @ Large: MBTA GM Hopes Service Is Ready On Tuesday

BOSTON (CBS) – Thousands of commuters can’t help but wonder about their ride on the “T” On Tuesday after all of Monday’s issues with the MBTA.

The bitter cold wreaked havoc on the MBTA, forcing many trains to delay and some to cancel.

MBTA General Manager Richard Davey admits there’s no way they can guarantee Tuesday’s commute will be all that much better.

WBZ’s Jon Keller is at large.

Hope was cold comfort for thousands of riders on Monday as both the morning and afternoon commutes featured long, frigid delays.

“Obviously this morning was very disappointing…Well we had a number of issues on the Commuter Rail. We had signal issues. We had equipment issues,” said Davey.

For Davey, it was trial by fire and ice.

“This was a once in five- or six-year cold spell, so we’ve learned a lot about our equipment. Six years later it’s all six years older. We can’t rely on it as much as we could have,” said Davey.

Some commuters complained they the website’s alert service was delayed as well.

“We have a dispatch center at Commuter Rail that calls a dispatch center over at the T, and then they’re the ones who put out the T alerts. There’s a middleman who drops the ball. We’re solving that. We’re gonna let Commuter Rail put out the T alerts directly,” said Davey.

Davey says the T will be running empty trains all night long on the Red, Orange, and Blue Lines as well as Commuter Rail, the way they do sometimes when there’s a snowstorm, just to make sure service is ready to go on Tuesday.

But, some of the system’s trains are forty years old or more, so keep your mittens crossed.

More from Keller @ Large
  • ftrester

    “Davey says the T will be running empty trains all night long on the Red, Orange, and Blue Lines as well as Commuter Rail…just to make sure service is ready to go on Tuesday.”

    What about the GREEN line??

    Again, there was an hour and a half wait outside for a Green D Line train this morning…this line needs to maintained as well.

  • Wayne

    Davey says the T will be running empty trains all night long on the Red, Orange, and Blue Lines as well as Commuter Rail…..

    If the “T” can run trains all night long WHEN THEY WANT TO. why they can’t they run them all night long (or 24 hours a day) when the public wants them to?

  • alleydweller

    we’ve learned a lot about our equipment. Six years later it’s all six years older

    how profound

  • Jim Haynes

    Fortunately I did not have any issues with my commute but it would be great if the MBTA assumed that there are tourists on their train every single ride and make sure their trains are always labelled and that stops are announced. This morning around 535 for example, Red Line train with no descripton of whether Ashmomt or Braintree for example and plenty times on the Green line (Boston College) to be exact, stops are either not announced or the speaker might not work properly. Quite consistent substandard service is typically what they have in my opinion

    • James

      This happens all of the time. I have both missed my train, or gotten on the wrong train because of the simple inability to check and maje sure the signage is accurate.

  • Just sayin'

    Not for nothing but what did we all do before the internet? We managed quite nicely. Shut up and when you are commuting on the T make sure you dress for cold weather and deal with the delay. We’ve ALL gone soft. No one can deal with anything. We ALL sound like children whining all the time. Oh the T was late and they didn’t tell me. (add whinny voice here). Suck it up people.

    • KF4766

      If this was a one time thing, I would totally agree with you, but this has been the norm for 3+ weeks.! The MBTA needs to get theiract together!

    • James

      How about taking the red line from Ashmont station, which by the way is stll not finisghed after 5, or is it 6 years, and having 3 days out of five seriously messed up because of disabled trains, or signal problems. The same signal problems at JFK have been an issue for years now, with no improvement.

      Davey says that this morning’s commute was a marked improvement. It took me an hour and a half to get from Ashmont to the North End. I punch a clock. I can’t tell you how much money I have lost becaus eoif the ineptitude of this third world-like system Shameful.

  • Ed Hoskin

    I am a Commuter Rail rider and yesterday the Franklin line was 20-25 minutes late. This morning, a fellow rider advised me that that the train will be 45-50 minutes late. What will be the excuse today? My problem is that there is NO accountability from the MBTA.

  • taxedout

    Time for a Fare increase!!!!!Enjoy your wait!!!

  • betsinboston

    So much for a better day today. Ten minutes after arriving at the platform for the Orange line I recieved a text messge sayiing it was running late inbound due to a disabled train at State Street. Consequently, I missed my connecting bus and was late to work…again.

  • MBTA Victim

    For the second day in a row, long delays on the Franklin line. Nice encore. Bravo, MBTA!

  • Commuter Rail May Face Financial Penalties For Week’s Failures « CBS Boston

    […] MBTA General Manager Richard Davey ordered the immediate reassignment of the administrator of the authority’s award-winning website after announcements about service delays were themselves delayed for hours. […]

  • taxedout

    If Chuck Turner get on the T, he will Never Return!!!

blog comments powered by Disqus
Taz Show
Download Weather App

Listen Live