Bugaboo Creek Closes Several Local Restaurants

BOSTON (CBS/AP) –  Approximately 450 Massachusetts restaurant workers find themselves suddenly out of jobs one week before Thanksgiving.  Nine local Bugaboo Creek restaurants have been shut down this week.

They are in Brockton, Burlington, Dedham, Framingham, Peabody, Plymouth, Seekonk, Shrewsbury and Watertown.

CB Holding Corp., the New Jersey company that operates the steakhouse restaurants, also closed similar establishments in New Jersey, New York and Pennsylvania.

Read: Company Statement (.pdf)

CB’s marketing director Rich Covey told The Courier News of Bridgewater, N.J. the restaurants were underperforming.

The only open locations in Massachusetts currently listed on Bugaboo’s web site are in Milford, Methuen and Braintree.

WBZ-TV’s Jim Armstrong reports

WBZ-TV reached a state official who shared the following Wednesday afternoon:

“Massachusetts’ Rapid Response team is offering services to Bugaboo Creek Restaurants through the chain’s corporate office. The team is in the process of determining the number of impacted employees. Rapid Response will reach out to all impacted locations and offer a complete array of services.”

(TM and © Copyright 2010 CBS Radio Inc. and its relevant subsidiaries. CBS RADIO and EYE Logo TM and Copyright 2010 CBS Broadcasting Inc. Used under license. All Rights Reserved. This material may not be published, broadcast, rewritten, or redistributed. The Associated Press contributed to this report.)

  • Shawn

    Well maybe if they had decent service and resaonable prices they wouldn’t be shutting down. It’s really hard to feel sorry for them.

    • Anne


      You must be loaded or a trust fund baby not to be even slightly aware of the economic impact this has. It’s beyond just a few restaurants or “bad” food (your opinion, not mine). PEOPLE ARE OUT OF WORK WITH NO NOTICE. It’s sad when any business closes it’s doors due to economic impact. Please wake up.

    • Karen

      That is a completely blanket statment and very uneducated. No one should be without a job with no notice. That is terrible and for you to wish that on them is just heartless. I dont know you but if I judged you based on those comments you would consider that unjust correct? I’m sorry if you have had bad service or felt the value wasnt good in one of their locations but it is a shame that u wish those people to be out of work with no notice a week before the holiday season is supposed to begin.

  • Shaorn

    I love their food, but have been shying away lately because of decreased coupon values being offered.

  • Jennifer Wright Owen

    The Bugaboo Creek in Shrewsbury, MA is also closed as of today.

    • Tom J

      I miss bugaboo always had a great experience there at shrewsbury. I went there at least 8 times a month, great food and service. I will miss it and now in search of a new place to eat! Too bad texas roadhouse did not close yet, they can’t cook a steak well done there they suck!

  • Ray

    I don’t see the Shrewsbury location mentioned in either list.

  • Steve

    Echoing the above comment, their service was terrible. Surly waitstaff, and marginal food. Unless you have kids (who like the talking animals), there’s really no reason to go there.

  • Shawn

    I have only been there once, and it was enough for me. Food and service were terrible. I’m not excited about this Rapid Response effort, however. Why is there a race to recruit these displaced employees into the social services and welfare system? Most people have a general idea of the services that are available to them in a situation like this. Rushing to their side like this seems like it has the potential to delay or discourage the displaced employees from looking for a replacement job and accepting social benefits prematurely.

    • dave

      Shawn – are you embarrassed by your ignorance? BIG lump of coal to you for your lack of compassion.

      • r crusty

        Dave, I’ll donate a second big lump. I had the same impression from reading his posts.

    • r crusty

      Bugaboo Creek probably left an area inhabited by classless liberals with no taste (like the one who tours the world on a regular basis while making a fool of himself). My wife and I never had a problem with food or service at Bugaboo. We enjoyed the animations during our visits.

  • sos


    Rapid response isn’t just welfare – it will help these people find work because of a surprise closure. Normally if an employee isn’t getting terminated for conduct issues, they have to provide a certain amount of notice to them before a layoff. Imagine if you went to work tomorrow and the door is locked and there’s a sign saying they are closed for good. What would you do? Who would you contact? That’s what Rapid Response is for.

    • Anne

      Thank you for that comment. Alot of people forget what’s really at stake here…the loss of jobs, when it’s so hard to find any…

    • Karen

      Thank you for your comment. That is exactly why rapid response is in place and not to discourage ppl from finding a relpacement job. Not to mention, waitstaff doesnt make much so I cant imagine an unemployment type of thing is an option for these people.

  • bumpybump

    I will miss the talking buffalo

    • artie

      how about the flying squirrel?

  • Mary Maguire

    Take into consideration the people that just lost their jobs out of the blue – have some compassion – hopefully none of you ever have to go through something like this

  • Anne

    It’s about the jobs…very sad.

  • wayne

    Thanks again Deval Patrick and all who voted for him

  • Jennifer Wright Owen

    I spoke with someone at the Shrewsbury restaurant. They are all out of work. The restaurant is closed.

  • artie

    i always enjoyed bugaboo. i’m sorry to see them go. i used to go to the ones in burlington and sometimes peabody.

  • Pastcha

    It is always sad when a business closes and people lose jobs. As a former restaurant employee and manager, it is difficult to give notice that a restaurant is closing. This is because – quite frankly – a significant amount of merchandise will disappear. The other hard part of this business is that the employees usually make much more in tips than they claim. Therefore, a restaurant worker can’t afford to be on unemployment for long.

  • needajob

    I feel sad for these newly unemployed workers….. I lost my job 3 years ago…very tough market..I am still not working….

  • melissa

    I’ve worked at Bugaboo for the past 10 years and it is pretty shocking and disgusting that we were given no notification of the closing, especially with the holidays around the corner.

    • Michelle

      I’m very sorry for what you are going through. I am an employee at bugaboo too for 13 years and I luckily still have my job but please know that all of our restaurants that are still in operation feel extremely sad for you all and wish u all the very best of luck in finding a new job. Our heartfelt thoughts are with you and all of your co-workers

  • Mike

    I’ve only eaten at the ones in Framingham and Peabody. I was a bit disappointed by the food in Peabody the one time I ate there, but I’ve never had a bad experience at the one in Framingham. It was something of a family tradition on special occasions, so I’m sorry to see it go (and sympathize with the people whose jobs disappeared, too, of course).

  • emom

    I’ve been to the braintree one only a few times, but it has been a very long time.. actually drove by it the other day,, its so hard to hear that alll those resturants have now closed, i pray all that lost their job finds a new job, what a bad time of year to have this happen.. its so not fair, Hope this is not a new trend of things to come. we need people to have jobs, not more unemployed,,,,

  • Carolyn

    The one in Brockton was put in the same plaza as the Texas Roadhouse which had been there for a few years already.Putting 2 steak houses in the same small area is just stupid it night have done better if it wasen’t in the same plaza. I ate there twice the food was ok put the service was very slow.
    But I do feel sorry for the people who worked there, being out of work is awful no matter what.

  • Jen

    I really feel bad for the employees of losing their jobs. But Bugaboo creek hasn’t been the same especially in the last couple of years. We always went to the one in Peabody and recently ate there and had really bad service. It also didn’t help that the Cheesecake Factory opened up there too. The children will miss it a little too.

  • shotime

    I agree with some of the comments that these employees at the very least deserved some notice regarding the termination of their employment. But I also agree with the comments that Bugaboo Creek is closing some of its doors due to poor service, and lousy food. If you expect to keep your jobs… you need to produce a quality product which was not happening at the Watertown location.

  • Connie

    I had finally found a job after a long time searching at one of the Bugaboo Locations. We closed our doors also! It is quite a suprise to me as I am a single mother with the Holidays around the corner…. I will and DO agree about the poor service or lack there of….. I found it very hard to be as good as a server as I wanted to be there because of one problem after another. They focused so much on high turn around and “selling points” that you as a waiter/waitress could NOT give good service to your guests. If someone disliked their plate, it was taken off the bill PLUS free dessert PLUS every and anything else you wanted!!!! I stayed because I NEEDED a job. it is too bad;(

  • julie Lovelass

    Always very sad when a business closes. The restaurant business is a brutal business with an outrageous failure rate. WyckWyre.com can maybe help those that lost their job

  • Shawn Thomas

    I never said I didn’t feel sorry for the people that lost their jobs. That sucks that they didn’t even give them notice. They had to have known this was coming for a while. But there are plenty of jobs here. I’m sure most of you are from here. I just moved from California where I couldn’t find a job in 2 years, not even fast food. I’ve had no problem finding work here. MA is doing a lot better than most states. Keep your chin up and stay positive. You’ll find a better place to work than some overpriced family steakhouse with mediocre food.

    • Irritated

      Stop babling. ‘had to have known’?


  • JC

    To all of the commenters with hearts thank you for your kind words and thoughts. I woke up to go to work at Bugaboo yesterday and had a voicemail telling me not to come in anymore. It happens. It sucks, but it’s happened to me before. Restaurant workers are tough SOB’s and we’ll all find work pretty quickly I’m sure. To the people saying that service and food were terrible., get a life. Anyway, happy holidays to all and life goes on :)

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