Companies are using high tech to enhance customer service during the holidays and beyond. WBZ-TV's Kathryn Hauser reports.

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WBZ Evening News Update For April 12, 2021Julian Edelman announces he is retiring from the NFL; Manchester, NH police say a suspicious device found near a high school was a hoax; Haverhill schools are still recovering from a ransomware attack last week; Latest forecast.
Tony Hawk's Foundation Donates $10,000 To Skatepark In Leominster That Honors Teen Killed By Hit-And-RunProfessional skateboarder Tony Hawk is donating $10,000 to a Leominster skate park in honor of a 19-year-old who was hit and killed by a car in 2015.
Baker Says RMV Inspection Delay Needs To Be Solved 'By The End Of The Week'Baker said he expects the vehicle inspection system at the Massachusetts Registry of Motor Vehicles to be up and running again "by the end of the week."
Globe: Boston Police Knew About Child Abuse Allegation Against Pat RoseFormer Police Officer Patrick Rose is accused of molesting multiple children.
Ground Turkey Sold At Wegmans, Stop & Shop And Hannaford Linked To Salmonella OutbreakThere's a new USDA alert over ground turkey that may be in your freezer.
WBZ Exclusive: Rick Hoyt Remembers Father, Boston Marathon IconRick and Dick Hoyt were staples of the Boston Marathon for decades, as the father pushed his son from Hopkinton to Boylston Street year after year after year. WBZ-TV's Steve Burton reports.
WBZ Evening Forecast For April 12Eric Fisher has your latest weather forecast.
Woman Seeks Funeral Reimbursement From FEMA After Losing Husband, Father To COVIDWBZ-TV's Bill Shields reports.
Julian Edelman Announces RetirementPatriots wide receiver Julian Edelman officially announced his retirement from football.
Massachusetts Reports 1,376 New COVID Cases, 19 Additional DeathsAs of Monday, the seven-day weighted average of positive tests in Massachusetts is 2.30%.
Bad Timing For Johnson & Johnson's Double Dose of Problems As Vaccine Eligibility ExpandsWBZ-TV's Christina Hager reports.
As Vaccinations Increase Among Adults, What's Safe For Kids?The CDC says vaccinated adults can hang out with unvaccinated kids as long as those kids come from only one household. WBZ-TV's Louisa Moller reports.
Poll: Number Of Black Americans Hesitant To Get COVID-19 Vaccine Is DroppingBlack Americans are becoming more open to getting vaccinated compared to earlier this year, but there is still some hesitation. Dr. Mallika Marshall reports.
Community Leaders Look For Ways To Prevent Violence Ahead Of Summer In BostonWBZ-TV's Mike LaCrosse reports.
Freight Train Engineer Shot With Pellet Gun In WarehamA freight train engineer was shot by a pellet or BB gun in Wareham.
'Suspicious Device' Found At Manchester Central High School Was A Hoax, Police SayThe NH State Police Bomb Disposal Unit responded to the scene to examine the device.
Report: Patriots Terminate Julian Edelman’s ContractJulian Edelman’s career with the Patriots appears to be over. Katie Johnston reports.
BMC Cancels Vaccine Appointments After Registration Link 'Inappropriately Shared On Social Media'Boston Medical Center said a COVID vaccine appointment link for city residents was shared “inappropriately” on social media, prompting the cancellation of some scheduled shots. Katie Johnston reports.
Red Sox-Twins Game Postponed Amid Civil Unrest In MinneapolisThe Twins made a late decision to postpone Monday afternoon's game against the Red Sox.
Gov. Baker: 2 Million People To Be Fully Vaccinated In Massachusetts This WeekGov. Charlie Baker said the state continued to be a leader in COVID vaccinations.
Gov. Baker Expects RMV Inspection Sticker Issue To Be Resolved By End Of WeekGov. Baker Baker said he believed no one's information ended up in the public domain after a malware attack earlier this month.
WBZ Update For April 12, 2021WBZ-TV's Paula Ebben and Zack Green have your latest news and weather.
No Arrests After Grandmother Shot, Killed In DorchesterWBZ TV's Paula Ebben reports.
WBZ Midday Forecast For April 12Zack Green has your latest weather forecast.

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