CHARLOTTE, N.C. (AP) — A Boston woman says she and her friend were essentially held captive by a chatty North Carolina Uber driver who turned turn their 15-minute ride into a 45-minute drive without their consent.

Sara Alfageeh tells The Charlotte Observer that the driver told her he was taking a different exit, and then ended the trip on the app. She said on Twitter that he drove them off-route to continue the conversation.

Alfageeh says she called a friend and loudly said they were close to the hotel. She says the driver then repeatedly told her they were minutes away, later letting them out about seven minutes from the hotel.

Alfageeh reported the driver on Tuesday, and Uber says he’s been suspended. She said they didn’t apologize.

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