WALTHAM (CBS) – Waltham Police say one of their officers was refused service at a cell phone retail store.

An employee at Cellular Sales, an authorized Verizon Wireless retailer, apparently refused to serve the officer.

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The company has reached out to the officer and apologized.

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Cellular Sales says it is “Committed to providing excellent service to all of our customers.” The employee who refused the officer service has been fired.

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Waltham Police would not comment and say the officer is OK with the company’s response to the incident.