BOSTON (CBS) – The seemingly simple task of getting the newspaper delivered to subscribers has turned into a nightmare for The Boston Globe. For the past week, a number of paying customers have not received their copy of the paper, despite the best efforts of reporters and other employees. Now, the delivery company hired to distribute the paper has said it could take months to get all of the issues fixed. Have you been affected by the delivery switch? How should the Globe handle the situation? Boston Globe CEO Mike Sheehan checks in.

Originally broadcast January 4th, 2016.