MBTA General Manager Steve Poftak is no stranger to criticism. He was happy to answer some of the complaints and questions posed by WBZ-TV viewers. Kate Merrill reports.

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WBZ ForecastBarry Burbank has an updated weather forecast.
I-Team: Startling Number Of House-Arrestees Escape GPS Ankle BraceletsNearly 8,000 people in Massachusetts are avoiding lockup by being on house arrest with electronic monitoring instead. WBZ-TV's Christina Hager reports.
Woman Desperate To Find Pendant With Friend's Ashes Lost At CasinoGamblers looking to win big at Encore Boston Harbor often wind up losing instead. But what one woman lost over the weekend at the casino in Everett was priceless. WBZ-TV's Ken MacLeod reports.
Police Seek Driver Who Struck And Killed Jogger In SuttonWBZ-TV's Katie Brace reports.
WBZ ForecastBarry Burbank has an updated weather forecast.
Victims Furious Convicted Child Rapist Listed As 'Homelesss'WBZ-TV's Mike LaCrosse spoke with the attorney for victims of Wayne Chapman.
Dashcam Video Captures Distracted Driver Crashes Into PoleWBZ-TV's Juli McDonald reports.
Several People Rescued From Taunton FireWBZ-TV's Jim Smith reports.
WBZ ForecastBarry Burbank has an updated weather forecast.
Cops For Kids With Cancer Hosts Boat Ride For Patients, FamiliesCops for Kids with Cancer and Boston Police hosted their annual boat ride for young patients and their families. WBZ-TV's Juli McDonald reports.
Police Investigate Brawls At Encore Boston Harbor CasinoWBZ-TV's Mike LaCrosse reports.
MBTA Closing Parts Of T For Repairs On WeekendsWBZ-TV's Tiffany Chan reports.
'It's A Great White!' Boaters Have Close Encounter With Shark Off ProvincetownA family boating trip took an unforgettable turn with a shark sighting that was caught on video. WBZ-TV's Ken MacLeod reports.
Roxbury Man Accused Of Fatally Stabbing Wife Held Without BailValdir Chaves faces first degree murder charges in the death of his wife 38-year-old Dora Chaves. WBZ-TV's Paul Burton reports.
WBZ ForecastEric Fisher has an updated weather forecast.
NH Treasure Hunter Finds WWII Dog Tag, Tracks Down FamilyGranite State treasure hunter Joe Crawford found an Army dog tag in his friend's yard and was able to track down the veteran's daughter. WBZ-TV's Mike LaCrosse reports.
Chapman Not Guilty Of Exposing Himself To Prison Staffers; Released After 40 Years In PrisonAfter 40 years, convicted child rapist Wayne Chapman is a free man. WBZ-TV's Katie Brace reports.
Paramedics, Patient Injured In Ambulance Rollover CrashAn ambulance rolled over after a head-on crash in Falmouth. WBZ-TV's Juli McDonald reports.
WBZ ForecastEric Fisher has an updated weather forecast.
Students Unveil Mural And Peace Garden In Wake Of Dorchester ShootingsIn the wake of several shootings in the past week, students from Boston Public Schools unveiled their mural and peace garden in Dorchester. WBZ-TV's Katie Brace reports.

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