I-Team: Homeowners Experience Long Delays Getting Promised Mass Save Rebates For Heat PumpsMassachusetts set a goal of converting 100,000 homes a year to electric energy, but many heat pump buyers are experiencing long waits getting their promised rebates from Mass Save.
I-Team: After Consumers Struggle To Get Mass Save Rebates, Utilities Promise ImprovementsSince first starting to follow the issue, the WBZ I-Team has helped 13 customers secure more than $37,000 in Mass Save rebates that were erroneously delayed or denied.
I-Team: Lawmaker Questions Utilities About Mass Save Rebate IssuesA state lawmaker is questioning utility companies about why some consumers have difficulties receiving their Mass Save rebates.
I-Team: After Expensive Energy Upgrades, Consumers Struggle To Get Promised Mass Save RebatesAfter several months and phone calls, homeowners could not get any answers about why their rebate checks had not arrived.
After Turning To I-Team, Homeowner’s $3,000 Rebate Check From Mass Save Is In The MailAn Andover homeowner turned to the WBZ I-Team after he spent weeks unsuccessfully trying to get a $3,000 boiler rebate offered through the statewide energy efficiency program.
I-Team: Businesses Owed Money Try To Force Boston Energy Company Into BankruptcyFour businesses claim they are owed hundreds of thousands of dollars for unpaid services from a shuttered energy efficiency firm, and are trying to force a bankruptcy case to recoup that money.
I-Team: After Insulation Horror Stories, State Requires More OversightState safety officials are demanding more oversight for the thousands of insulation jobs taking place across Massachusetts, now requiring contractors to pull a permit for the work.
I-Team: Complaints About Mass Save Program Draw Scrutiny From Attorney GeneralScrutiny about the program first surfaced in a February I-Team report, which revealed hundreds of consumer complaints against a former prominent Mass Save contractor, Next Step Living.
I-Team: Customer Complaints Raise Questions About Mass Save Contractor OversightMass Save has helped thousands of homeowners save on their energy bills, but the I-Team found hundreds of complaints against one company.
Eye On Weather: Is Your Home Energy Efficient?Mass Saves helps residents make sure their home is energy efficient, in turn saving them money.
Energy Saving Programs For Your HomeFind out how you can save money heating your home this winter.
Curious About The State Appliance Rebate ProgramWe all remember the "Cash for Clunkers" program in which the federal government gave rebates to new car buyers. Dolores of Greenfield Declared her...