(credit: WBZ)

Call For Action is  non-profit telephone information, referral and action service dedicated to resolving people’s problems. A member of a national organization, Call For Action, Inc

What does “Call For Action” do?

  • Provides free and confidential assistance to people who telephone with problems.
  • Reviews, evaluates and follows-up on complaints. Mediates.
  • Cuts through red tape.
  • Documents local concerns.
  • Provides educational material on wide variety of consumer issues.

Who does “Call For Action” help?

  • Any individuals who have valid complaints or needs.
  • People who have not retained an attorney.
  • Callers who do not represent a profit making organization.

How does “Call For Action” work?

  • Individuals call the Call For Action office with their problems.
  • Experienced volunteer professionals direct each caller to the appropriate next step.
  • If the problem is still not solved, the volunteer may, when appropriate, intervene and act on behalf of the caller.

How do you contact “Call For Action?

  • Fill out the form below to email us at wbzcallforaction@cbs.com
  • Call us at 617-787-7070, Monday – Friday between 11:00AM and 1:30PM (The phones are frequently busy. Please keep trying.)
  • You may leave a message 24 hours a day and our volunteers will return your call.