BOSTON (CBS) — Grocery store chain Stop & Shop announced Saturday that they are decreasing their hours and suspending their pick-up service to make sure they have enough time to stock and meet demands for products. The stores have seen an influx of demand in response to people stocking up on basics due to the spread of the coronavirus.

“In order to allow more time for our associates to unload deliveries, stock shelves, and better serve you throughout the day, we are adjusting our hours to 7:30a.m.-8:00p.m. at most stores beginning Monday, March 16, until further notice,” the chain said in a news release.

Normally, stores are open until 10 or 11 p.m. Some stores will be an exception, they said, and that customers should check with their local store.

Stop & Shop said they are also suspending their online pick up service until further notice.

“Our store associates will instead focus on stocking product and other key priorities that will better meet the needs of all customers at this time,” they said in the news release.

The chain acknowledged that there have been delays in home delivery service due to increased demand and said they are trying to remedy the issue. Stop & Shop also said they are taking bold measures to keep the stores clean.

“Stop & Shop is continuing to maintain high levels of hygiene and sanitation in its stores and online operations,” they said in the release. “We’re also taking additional measures during this time, which include wiping down checkout areas including the belts and pin pads with disinfectant even more frequently.”

Comments (6)
  1. Slf says:

    Unfortunately for people who cannot physically get to a store this is devastating. Exceptions for customers who have been using peapod should have been considered and not shut out because people feel the need to hoard toilet paper.

    1. Jill says:

      People will always find something to complain about

      a disgruntled grocery store worker speaking on behalf of her colleagues who are working RIDICULOUS HOURS because of people like you. Relax, let us stock back up, and remember that we are people too.

  2. Peter says:

    I would also suggest that personnel unloading and stocking shelves wear gloves and face masks to reduce the possibility of transmission from them to items. If there is a more serious lockdown, be prepared to increase PeaPod and similar services as it may be the only way for many to get their food.

  3. Jane Watson says:

    The toilet paper shortage is ridiculous. This is a respiratory virus, if you get it it will not impact your intestines. Please, on behalf of disabled who rely on Peapod please stop hoarding toilet paper, paper towels, chlorox wipes, bleach, rubbing alcohol, etc. Some of us just need this to get by day to day, we are not hoarding but cannot physically get out to shop. Even Amazon has been devastated. Please stop this insanity and think of others.

  4. Mike says:

    Stores should close and only go to the delivery method, that will cut out the large crowds and the hoarding plus they should put a limit on what everyone can get so no one is left out.

  5. Martha Cunningham says:

    I wish they would check IDs as my fear is people younger than 60 or 65 will take advantage of
    the earlier hours. After all, people took advantage by hoarding toilet paper, Clorox wipes, etc,
    and even tuna fish and bread! For God’s sake what’s wrong with the human race?

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