BOSTON (CBS) – The TD Garden will reevaluate its newly installed seats after fans complained about a lack of leg room. The cushioned seats were installed as part of a $100 million renovation that replaced all arena bowl seats and added 500 new seats in the upper levels.
Once events and games started picking up in recent weeks, fans began to complain that the new seats were too cramped. However, it may be the seats themselves that are to blame, not added seating. Earlier this week, a TD Garden spokesman said that, while the average seat size did not change, “cushioning on bottom and back of all seats, new armrest design, and increased seat back height and the overall ergonomics may contribute to a smaller seat feel for guests.”
“As with any change, it takes some time to get used to such major changes,” the statement continued.
On Wednesday, however, a spokesman said TD Garden will now reassess the seats.
“For the first time in nearly 25 years, we updated the seating inside TD Garden – always with the goal of improving the fan experience,” the written statement said. “Through guest feedback, we recognize there are some areas of concern, and have re-engaged our industry seating experts to evaluate and provide assessment.”
“It just feels really cramped in even though the seats are supposedly cushier and newer,” said one fan.
Fans say they hope the TD Garden really does intend to go back to the drawing board.
“Well they should because they only put in 500, and it’s not worth the expense to make everybody uncomfortable,” said ticketholder Stephanie Scioni
A timeline for the re-evaluation was not disclosed.