BOSTON (CBS) — Frustrated passengers trying to get to the Azores islands have been stranded for days at Logan Airport.
Azores Airlines says a series of technical issues has knocked out two of its planes that service Boston.READ MORE: 5-Month Old 'Fenway Baby' Becomes Crowd Favorite At Red Sox Game
Earlier in the month, a piece of equipment hit an Azores Airlines plane.
Passengers told WBZ-TV all flights on the airline scheduled for the week were cancelled.READ MORE: Man Charged With Child Porn After Allegedly Dressing Like A Woman, Taking Pictures In Wrentham Outlets Bathroom
One woman said she had to wait in line for hours just to get a hotel voucher.
“It was chaotic,” said Nivea Linhares. “I couldn’t figure out where the line was. There was a bunch of people standing around it was crazy. Unfortunately it seems like it’s the normal story instead of, ‘oh opps, this happens once it a while.’ It seems like it’s the normal when it comes to this airline.”
Airline officials say flights will be back on schedule by the end of the day Thursday,MORE NEWS: Boston To Remove Tents At 'Mass And Cass' Homeless Encampments; Public Health Crisis Declared
“As always, the safety and well-being of our passengers is our highest concern, and we will work around the clock to resolve this issue,” the company said in a statement.