WORCESTER (CBS) — An elderly couple were killed in a fire at their Burncoat Street home Sunday night.

Emergency crews responded to the home shortly after 8p.m.

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“Unfortunately it appears that the fire got a little head start on us and was undetected for a while before we got the call,” Worcester Deputy Fire Chief John Sullivan told WBZ-TV.

Authorities believe the fire began on the first floor of the single family home.

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The couple was rushed out of the home and taken to a nearby hospital where they were pronounced dead.

Neighbors were startled by what happened.

“It’s a shame at this time of the season, the loss of life a family has to go through this kind of sadness,” neighbor Charles Camosse said. “It was a shock, we saw them go into the house and you could tell when the smoke was coming out, it wasn’t good.”

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The cause of the fire is under investigation.