BROCKTON (CBS) — Police are searching for a man who tied up an 89-year-old woman during a Pleasant Street home invasion in Brockton on Tuesday afternoon.

After a stranger knocked and asked to use the telephone, the woman let him in and that’s when he robbed her.

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In a 911 call, one of the men who helped the woman said “The old lady across the street has been robbed and is laying on the ground.”

She is known as the “neighborhood mom” who would do anything for anyone.

“She’s a kind person. If someone needs to use the phone, she’s going to let them,” said neighbor Doug Forrester, Jr.

But, her act of kindness was met with an act of violence.

“It’s broad daylight…It’s just ridiculous that this happened,” says neighbor Karen Simanski.

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The intruder struck, hog-tying her with a cord and the belt of her bathrobe before ransacking her home. He allegedly stole all of her jewelry.

While she was still tied up, the woman managed to make it to the top steps of her home when she fell down them and then yelled to the men who were working nearby for help. They found her bloodied and bruised when they came to her aid and they say they believe she had seen this man before.

The neighborhood is stunned by the news.

“I couldn’t imagine being in that predicament, tied up and hurt and badly shaken,” said Simanski, adding that she often tries to look out for the woman who walks frequently throughout the neighborhood.

One of the workers says he visited the woman at Good Samaritan Hospital. He says she has cuts, bruises and stitches and staples on her arms and legs because of how tightly she was tied.

She remains hospitalized. It’s unclear when she might be released.

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No arrests have been made.