Average Person Placed On Hold Gets Fed Up Within 9 Minutes, Study SaysAccording to the results, the average 18 to 35-year-old will stay on the phone on hold for up to 11 minutes before getting frustrated with customer service.
'Curious' Why The Wait When Calling The RMVYou call and call and call again, and are stuck on hold for what seems like forever. Jan from Abington has had it with the Registry of Motor Vehicles...