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Negative Online Feedback

Social Media Experts

Growing Your Business Through Social Media: Part 3

Q&A with audience and panel: How does a business decide on the types of social media tools to use?

WBZ NewsRadio 1030–06/23/2011

Social Media Experts

Growing Your Business Through Social Media: Part 4

Paul Gillin discusses how negative feedback puts positive feedback into perspective—a little negativity is a good thing. Also, Gillin explains that determining social media ROI is as easy as 3rd grade math.

WBZ NewsRadio 1030–06/23/2011