National Grid is giving a little more leeway to customers struggling to pay their bills.
The transformer began making a constant humming sound after the October snowstorm. It became so severe a doctor told said it was affecting a child’s health.
Attorney General Martha Coakley wants the state to do more to compensate utility customers who suffer lengthy power outages after severe storms.
The state’s highest court has upheld a deal in which the electric utility National Grid agreed to buy power from the planned Cape Wind offshore wind farm.
The Greater Boston Chamber of Commerce gave National Grid President Marcy Reed an award for management despite issues with power outages this past year.
The Department of Public Utilities is looking into whether the power companies were properly prepared for the storm.
National Grid says it would have been better prepared for the storm and restored power to 420,000 customers quicker had the forecast been more accurate.
Yingzi Wang was behind the wheel of a minivan when the truck, hauling a backhoe on a trailer, drove past her on Route 495 southbound in Southboro.
One week after a strong snowstorm hit the Bay State, more than 3,000 customers are still without power.
East Brookfield officials said their town would have power back sooner if National Grid was better prepared for the snowstorm.