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Dispatcher

Rachelle Jessop holding baby Giovanni. (WBZ-TV)

Yarmouth Dispatcher Meets Baby Boy She Helped Save

A three month old stopped breathing while at home with family last month. What happened next prompted the Yarmouth Fire Department to honor three women.

03/06/2014

Brandon Brooks (WBZ-TV photo)

Barnstable Dispatcher Helps Save 9-Week-Old Baby Boy On Christmas Day

A police officer helped revive a baby boy who was choking on Christmas Day in Barnstable.

12/27/2013

Arbor Inn in Wrentham (WBZ-TV photo)

Wrentham Police Reviewing Handling Of 911 Calls In Dragging Death

The Wrentham Police Department is reviewing how its dispatcher handled calls earlier this week when a woman was dragged to her death on Route 1.

11/22/2013

(credit: Michael Smith/Newsmakers)

Brookline Toddler Saved By CPR Over The Phone

An emergency dispatcher helped a mother save her toddler in Brookline Tuesday afternoon.

02/15/2012

A worker put "Deck The Halls" lyrics on an MBTA sign.

No Serious Punishment In MBTA Christmas Prank

An MBTA worker who made the public address system his personal caroler on Christmas night will not face any serious punishment.

12/27/2011

Springfield tornado damage (Credit: Randall Nickerson, Randallslens.ifp3.com)

West Springfield 911 Calls Paint Picture Of Urgency As Tornado Swept Through

911 calls in West Springfield paint a picture of urgency as the tornadoes swept through Massachusetts last week.

06/09/2011

Kate Gill

I-Team: 911 Call A ‘Colossal Failure’

Brent McFarland is haunted by what happened in his Mashpee home in the early morning of September 4th, in the wake of Hurricane Earl.

11/11/2010