Getting something in the mail you never ordered can actually have serious consequences for your financial health.
Undersecretary of Consumer Affairs Barbara Anthony says many local fitness clubs are not complying with the state’s disclosure laws, and she wants customers to know their rights.
Most Massachusetts residents are paying a lot to heat their homes during this cold stretch, and the state wants to make sure you get what you pay for.
Many homeowners are calling their insurance companies about damage to their home from the storm. WBZ-TV’s Michael Rosenfield has some expert advice.
The Office of Consumer Affairs’ survey found many don’t do enough to protect their finances.
The state’s consumer protection office has created a bunch of phony websites — as part of an effort to warn people about phony websites.
Downed trees are the most common sight after Tropical Storm Irene and many of our viewers, listeners, and readers have questions about what exactly your insurance will cover.
Homeowners in western Massachusetts have already filed $90 million in insurance claims for damages caused by tornadoes that ravaged Springfield and several smaller communities last week.
As people in central and western Massachusetts return to their homes after tornadoes steamed through, the state is reminding them to keep some things in mind.
Unlicensed electricians have been busted on Craigslist.