BOSTON (CBS) – To be honest, year-end year-in-review articles can get a little tedious.
It’s a relief when January first finally arrives and you know it’ll be 11 ½ months until you have to suffer through them again.
But a CNN piece about the biggest corporate failures of 2016 did catch my eye, because it offers a blueprint to companies – and, by extension, to each one of us – of the values that accompany success – or, more accurately, the lack of values that foreshadow failure.
Atop CNN’s list was Yahoo, yet another company once billed as a pioneer of digital success that has come unglued. When you have not just one but two massive data breaches in a single year, could it be because you’ve been so busy hyping your bells and whistles that you didn’t take care of business, otherwise known as your customers?
Another big corporate failure – Samsung, producers of not just one but two versions of their smartphones that had a disturbing tendency to burst into flame. The company also had to recall millions of washing machines that were at risk of explosion.
Moral of the story – don’t burn your customers.
And then there was Wells Fargo, a highly-profitable bank that apparently got so greedy they pressured employees into highly-unethical practices.
The lesson here – don’t get greedy.
So let’s recap – don’t lose sight of what should be your top priority; don’t pose a risk to the personal safety of others; and don’t let your eyes get bigger than your mouth – or your morals.
These seem like words to live by, for individuals as much as for corporations.
Once 2017 gets here, we’ll soon see who did and who didn’t learn the lessons of 2016.
Listen to Jon’s commentary: