‘Implementation Errors’ Blamed For Steep Increase In Boston-Area USPS Mail Delays
BOSTON (AP) — A U.S. Postal Service Inspector General report has found the greater Boston area has experienced significant delays in mail delivery.
The report found the Boston Processing and Distribution Center had about 28 million delayed pieces of mail in the first quarter of the 2014 fiscal year — a 56 percent increase compared with the same period last year.
Similarly sized facilities averaged about 8 million delayed pieces of mail during the same period.
The report said the majority of delayed mail was due to what it called “implementation errors” associated with the efforts to consolidate the Boston operation with the Middlesex Essex Processing and Distribution Center.
Those errors included a failure to acquire additional equipment, properly schedule employees, and properly supervise mail flow.
The report estimated about $534,000 in revenue is at risk.
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