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New FCC Rules Require Consent For Automated Telephone ‘Robocalls’

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BOSTON (CBS) – It’s called the “Do Not Call Registry”. But signing up your phone number doesn’t always stop those unwanted robocalls and texts.

“There are millions of people victimized by illegal robocalls,” says consumer attorney Sergei Lemberg.

New FCC rules now require businesses to get your consent – written or electronic – before making those pre-recorded calls or sending that telemarketing text.

“It used to be when you provided your number to an entity that, in effect, means that you consent to receive automated communication from them,” said Lemberg.

If companies can’t prove they have your consent, you can sue for up to $1,500 per call or text.

If you’re not up to the hassle of a lawsuit, filing a complaint with the FCC might be your next best option.

MORE CONSUMER NEWS FROM CBS BOSTON

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