Reporting Lauren Leamanczyk
BOSTON (CBS) – A mom in Mission Hill is outraged after a Boston Public School bus dropped her four-year-old daughter off two-and-a-half hours late. And she says she never received a phone call.
Keosha Francis says she walked to the bus stop for her daughter Saniya’s normal 5 p.m. drop off on Thursday. But, the bus didn’t come, and she had no idea where her daughter was.
“It could have been an accident, it could have been anything,” she said.
Saniya attends Baldwin Early Learning Center in Boston’s Brighton neighborhood.
Keosha says she called the school and the bus transportation coordinators but couldn’t seem to get any answers. Even worse, Keosha says, on Wednesday Sinaya was dropped off at the wrong bus stop.
“Even then I get no phone call from the school. By the time Sanaya’s bus never showed up I should have received a phone call,” she said.
The school district confirms that Saniya was put on the wrong school bus Thursday and that’s what caused the delay. They did not immediately have any information about problems Wednesday. A spokesman says they are concerned about the incident and are working with the school to make sure something like it doesn’t happen again.
This mix-up comes just days into a new school year.
As classes kicked off, Boston Public School Superintendent Carol Johnson said on-time buses are a priority.
“We really want to make sure we track buses a lot this year to make sure kids get to school on time,” she said.
Saniya walked home in the dark Thursday night. She’ll need to be awake again before 6 a.m. Friday to get back on the bus for another school day.
Her mother hopes the district can get the communication issues straightened out before she has to suffer through another frantic afternoon.
“If my child is late again or if there’s an accident, anything could happen. I’m not going to be contacted,” she worried.