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Landlines, 911 Service Expected To Be Off For Days In Western Mass.

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File image of a utility pole.

File image of a utility pole.

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WORTHINGTON (CBS) – MEMA has been called into an area of western Massachusetts that will be without landlines for several days after a car crash knocked out a major Verizon trunk line.

The service disruption affects all landline communications, including 911, in parts of Huntington, Worthington, Chesterfield, and Montgomery. Verizon says the outage will affect a couple hundred people.

A MEMA spokesperson says State Police, Verizon, and other utilities are also working to fix the problem.

State Police expect service to be restored within 5 days. A command post has been established at the Huntington Fire Department and the State Police with provide extra patrols to the towns that are impacted.

They are looking to bring in portable cell towers, as well as those extra police patrols for safety reasons, and digital message boards intended to help update people living in the area.

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