State Hosts Public Meetings On Utility Response To October Snowstorm

November 23, 2011 4:28 PM

Crews work to fix downed utility wires on Monday, Oct. 31, 2011.(Photo courtesy: National Grid)

Filed under

Local, News, Seen On WBZ-TV, Syndicated Local, Watch + Listen

BOSTON (CBS) – The state has scheduled public hearings to give people a chance to offer their input on how the power companies handled the fall nor’easter.

There will be eight hearings throughout Central and Western Massachusetts beginning on December 5th.

The Department of Public Utilities is looking into whether the power companies were properly prepared for the storm.

Some people lived without power for nearly a week.

National Grid Meeting Schedule:

Monday, December 5 at 7 p.m. at East Longmeadow High School, 180 Maple Street, East Longmeadow
Wednesday, December 7 at 7 p.m. at Belchertown High School, Room 317, 142 Springfield Road, Belchertown
Thursday, December 8 at 7 p.m. at DCU Center, 50 Foster Street, Worcester
Tuesday, December 13 at 7 p.m. at Brookfield Town Hall, 6 Central Street, Brookfield
Thursday, December 15 at 7 p.m. at Tyngsboro High School, 36 Norris Road, Tyngsborough

National Grid – Tropical Storm Irene hearings:

Tuesday, Nov. 29, 7 p.m. (rescheduled from Nov. 1) at Trottier Middle School, 49 Parkerville Road, Southborough

Thursday, Dec. 1, 7 p.m. (rescheduled from Nov. 3) at Attleboro High School, 100 Rathbun Drive, Attleboro

NStar Meeting:

Tuesday, December 13 at 7 p.m. at Maynard Town Hall, 195 Main Street, Maynard

Western Mass. Electric Co. Meetings:

Monday, December 5 at 7 p.m. at Duggan Middle School, 1015 Wilbraham Road, Springfield
Tuesday, December 13 at 7 p.m. at Greenfield High School, 1 Lenox Ave., Greenfield

State Hosts Public Meetings On Utility Response To October Snowstorm

Mike F

Nstar’s lack of communication was horrific. The power to my community was intentionally disrupted as part of restoration efforts for a neighboring community. Nstar did not communicate the impending outage and gave no indication when power would be restored to the community. When I called them for a courtesy credit, I was told that they do not have a policy that prohibits issuing a credit, but that they would not issue one to me.
Yikes

National Grid told me they “don’t do that” when I asked for a credit due to being without power for 6 days in August and losing $100′s in food. As well as telling me a different story every time I called.
Lisa C

National Grid told us daily that a “truck was en route” to our house. We are “still” waiting for them to fix the downed pole on our property. I do not blame the men and women out on the job fixing the lines…I blame the executives who blatantly under-staffed the company for better profit margins. SOMETHING has to be done with this company…They cannot be allowed to poo-poo their responsibilities…all the while, their customers suffer daily at their mercy.