Phishing Scam Targets StubHub Customers

By Beth Germano, WBZ-TV
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StubHub ticket office in North Station.

StubHub ticket office in North Station.

WBZ-TV's Beth Germano Beth Germano
Emmy award-winning Beth Germano is a general assignment reporter fo...
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BOSTON (CBS) – An e-mail scam masked as an order confirmation from StubHub has landed in countless inboxes. The San Francisco-based ticket broker was deluged with calls on Thursday after the e-mail, that looked like the receipt for a ticket order, asked customers to confirm the order.

The e-mail apparently went to both StubHub users and individuals who’ve never purchased tickets from the site. It claims two tickets to an upcoming Las Vegas boxing match have been ordered.

A company spokesman says no accounts have been charged, while the StubHub website warns recipients not to click on any link in the e-mail. It’s a phishing scam aiming to dupe recipients into giving access to sensitive personal or financial information.

WBZ-TV’s Beth Germano reports

The fake StubHub e-mail appears to have originated in Eastern Europe, a common origination point for online scams. The company says it doesn’t yet know the scope of the fraud, but calls it the largest StubHub has ever seen.

Anyone who clicked through the e-mail and entered StubHub account information should go to the company’s website and change their password to make it harder for the scammers if they attempt to access accounts.

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