Watch CBS News

Wal-Mart Says Gift Receipt Problem Fixed

BOSTON (CBS) -- Wal-Mart is taking action after customers complained they were being short-changed.

WBZ-TV first reported last week that some people making returns with gift receipts didn't get the full purchase price back.

Now Wal-Mart says the confusion resulted from cashiers who weren't hitting the right button on the register.

The company sent out a storewide notification with instructions about how these transactions should be handled.

View CBS News In
CBS News App Open
Chrome Safari Continue
Be the first to know
Get browser notifications for breaking news, live events, and exclusive reporting.