BILLERICA (CBS) – Even after a couple of nice days, signs of our harsh winter are everywhere.

Who pays to clean it up?

Joe in Billerica Declared his Curioisty, asking:

“Are towns responsible for replacing mailboxes that their plow drivers destroy?”

Well, it depends on where you live.

WBZ-TV’s Paul Burton reports.

Mailboxes have taken a beating this winter. Many are busted and broken by snow plows.

Homeowners across the state want to know who is responsible for replacing broken mailboxes damaged by plows. Billerica’s Department of Public Works has received several calls and complaints.

“The plow came by last week and the snow came up underneath it and knocked it right off the post,” said Joe Byard of Billerica.

The good news for Billerica residents is that anyone who has a mailbox damaged by the town’s plow will have it replaced at no cost to the homeowner. All you have to do call the DPW and they will put your name on a list and investigate whether it was really damaged by the town’s vehicle. They will replace it in the spring.

But, mailboxes that collapsed because of rust or heavy snow will not be replaced.

For now, Byard will have to make due with his makeshift snow mailbox in order to get his mail.

So, what’s your town’s policy when it comes to broken mailboxes? Well, each city and town is handling it differently. Call your DPW and find out what steps need to be taken to replace your busted mailbox.

Comments (10)
  1. Al says:

    The plow destroyed my mailbox this year but asking my town to replace it just wouldn’t seem like the right thing to do. People, take responsibility for your own life and quit looking for the government to bail you out of every situation.

  2. Perro Insano says:

    You’re kidding, right? If someone damages your property, that’s okay? Just take responsibility and fix it yourself? Is that what you’ll say when someone runs their car into your car? Is it really a “bailout” when you ask someone to repair something that they broke? Or are you just deliberately misunderstanding the situation to make an argument that you think aligns with some confused political view?

  3. Cynic says:

    Balogna…..Last week I went to Walmart and bought a nice new mailbox for less than $20.00. It took 15 minutes to put it up. It’s a real world out there…Deal with it.

  4. Cynic says:

    Did Mr. Joe Bayard of Billerica ever consider picking the Mailbox up and putting it back on the post?

  5. G Vegas says:

    The DPW should keep the addresses of these whiners on file and not plow in front of their houses the next time it snows.

  6. joe says:

    Funny (kinda sorta funny) story. There is a homeowner in dover who lives on a brutal corner of a main road. His mailbox has been DESTROYED numerous times over the years. He has cones and stakes marking it but to no avail. Finally, he went out and bought a huge granite post, moved it a little bit back and sunk the thing probably 4′ in the ground with 4′ exposed. I drove by after the 12/26 blizzard and much to my surprise the post was still there, straight and plum as an arrow. However, the mailbox itself was 20′ away, crushed sitting in his driveway. He was Sanding next to it on his phone screaming at the person on the other end who I assume worked for the Dpw. It was only funny because if that were me I would have lost my mind so i just had to laugh instead.

    1. Cynic says:

      I think that goes in the “YOU JUST CAN’T WIN” Column…..I wonder if he has considered land mines and trip wires.

  7. emom says:

    Really ,you expect the town to really replace your mailbox,, thats a huge funny ha ahhahahahah laughable mnoment,,, COME ON FOLKS,, IT HAPPENS, we have to replace the box pay for it our selfs and get over it,,,what is your mailbox made of GOLD.. wow entitled folks once again expecting a hand out,, gee for that matter why not try going after the UNITED STATES POST OFFICE ,, after all its postal property,, RIGHT…….. ahhh but they will tell you its your property not theirs, but we can not mess with it now is that logic…………… i rest my case.

  8. response says:

    Perro – when someone breaks the lock on your front door and breaks into your house, do you wait until the person is caught so you can have them pay for the lock? or do you replace the lock?
    If you want your mail delivered, go out and get another mail box.

  9. DStein says:

    When my mailbox was run down by a driver, their insurance paid to have it replaced. Why not the town’s insurance? I’d file a claim just like you would for anyone else. The town/city has insurance, just get the name of the company and file a claim.

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