Backlog At Logan Will Take Days To Clear Up

BOSTON (CBS) — Officials at Logan Airport say it will be Friday before they are able to clear the backlog of travelers that are stranded because of the blizzard.

“A whole day of rebooking from yesterday and some rebooking from this morning, obviously… I’m told by the airlines that some of the rebooking is going to go all the way to Friday,” said Phil Orlandella and Massport.

WBZ News Radio’s Carl Stevens reports from Logan.

While Logan Airport technically remained open on Sunday evening, most airlines cancelled their flights in and out of Boston. Runways were cleared by mid-morning on Monday, but no flight traffic was moving.

“There are several problems here. The airlines have to get back into the system. There’s not many aircraft here for outbounds yet – they have to fly them in. The other problem is JFK, LaGuardia, Newark are closed, and it’s going to be hours before they open,” said Phil Orlandella of Massport.

Massport’s Phil Orlandella Updates Logan Airport Situation.

The first flight was able to get out of Logan just before noon on Monday, bound for Houston.

Orlandella is encouraging travelers to call their airline for updates and rebooking.

Read: Airline contact information.

WBZ-TV’s Paul Burton reports.

  • Geez

    This storm was forecasted. I’m wondering why people didn’t heed the warning. What did they think was going to happen? Flying sucks even when the weather is decent.

  • mjohnston

    I’m so glad we decided early yesterday morning to reschedule our flight out of Boston – originally scheduled to leave yesterday at 4:50 but of course it was eventually canceled. By calling the airline early in the morning yesterday we were able to get some of the last seats on the only flight out on Tues. with available seats on Southwest. We didn’t even have to pay anything to make the change early! It definitely pays to watch the news, check with your airline, and make changes as early as possible. If you wait until the flight is actually canceled you run the risk of having to wait up to 5 days before getting on another flight.

  • Karen

    We called American the day before when the storm was first forecasted to try and get out earlier. Until the flight actually cancelled we were required to pay a change fee of $150 per ticket plus any fare difference. That’ll teach us to never stray from Southwest again!

  • Travelers Wait For A Flight Out Of Logan Airport « CBS Boston – News, Sports, Weather, Traffic and Boston's Best

    […] Orlandella of Massport said it might take Logan Airport until Friday to clear the backlog of travelers. Print Share […]

  • Jessica

    My brother who is home from New Orleans originally was supposed to fly out Monday but changed his flight to Tuesday night before the storm even hit. Yesterday morning he finds out the Tuesday flight was cancelled and spent the rest of the day trying to call JetBlue to get a new flight. It was impossible to get through on the phones but he finally did around 4. Now he’s stuck here until Saturday because that was the earliest they could fly him out. I just don’t understand why his flight for today was cancelled in the first place.

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